After years under the guidance of Dave and Julie Hanna of Ray White, Russ and Liza Adams have ventured out on their own and are the proud new owners of Raglan Rentals. They chat to the Local Rag about the services they provide for landlords and tenants.
Tell us about your experience in property management and how Raglan rentals was established ?
Russ & Liza moved to Whāingaroa Raglan after spending many years overseas and began working for Ray White rentals in 2010 under the management of Dave & Julie Hanna.
Liza stepped away from the Rental business for a few years but returned when they were offered to purchase the rent roll by owner Gregg Tickelpenny in March 2024.
Russ & Liza are proud to now be directors of Raglan Rentals Ltd – still operating under the Ray White franchise.
Who is on the team?
We have a small local Rental team working out of the Ray White office at 21 Bow St, Raglan. We love sharing the space with the sales team.
We have recently taken on Jasmin who is a Junior Property Manager.
Our team consists of:
Russ Adams – Property Manager
Liza Adams – Accounts & administration
Jasmin Fitzgerald – Junior Property Manager
What services do you offer Raglan landlords ?
Full property management service – this is where we take care of all aspects of setting up the tenancy.
This includes listing your property on multiple websites and tenancy viewings and screening, professional tenancy documentation, lodging the bond, entry and exit inspections.
We also do regular inspections of the property, rent receipting and arrears management, organise and pay for any maintenance on your behalf and provide professional advice regarding tenancy extensions, rent increases etc.
End of month statements provided.
Services for landlords who prefer to self manage –
Casual letting service – assistance with advertising the property, tenancy viewings & screening, tenancy documentation and lodging the bond on your behalf and an entry inspection.
Once the tenancy has started the tenancy is managed by the owner.
Ray White Choice Inspections (for self-managing landlords) – entry/exit or routine inspections for casual landlords on request.
This is where we assist by providing an inspection service. We visit the un-managed tenancy and carry out professional inspections providing you with a report & photograph.
Any maintenance required or tenancy communication remains the responsibility of the landlord.
How do you look after tenants who are wanting to find a home?
We love matching people to the right home! One of the best parts of our job is meeting so many people living or coming to Whāingaroa Raglan.
The best place to look for available rentals is on our Ray White website Properties for lease in Raglan and nearby – Ray White Raglan, Trademe or allrealestate.co.nz.
We are also in the process of setting up our Instagram site so give us a follow on @raglanrentalsltd.
What do you think are the strengths of your business?
Local experience – we have been in the industry for 15 years so have seen the highs, lows and changes to the rental industry.
This gives us a big picture sense of what is going on in the current climate.
Passion for people & homes – we love helping people by looking after their homes and finding the right house for the right person.
Ray White support & training – we are regularly trained to keep up to date with changing legislation, Healthy Homes compliance, recent bond system changes and general tenancy guidance.
There is a lot to know! Ray White gives us great support which we really appreciate.
What are the main challenges that you face?
Demand for rental properties outweighing supply. Rangitahi and other new subdivisions and builds in the area are helping to ease the pressure somewhat.
It can be difficult at times when there are often not enough rentals to cope with demand.
We are also looking for more affordable rentals which are suitable for pensioners and low income earners.
What additional services do you offer?
Consulting – if you need help with any aspect of renting, get in touch and we should be able to help you.
Rural rental management – we manage rural rentals as well – generally towards the Divvy, Kawhia and Te Akau. Get in touch and see if we are currently covering your area.
How do people get in touch?
Russ – 02102007665
rentals.raglan@raywhite.com
Liza – 021444317
accounts.raglan@raywhite.com
Jasmin – 0212757665
jasmin.fitzgerald@raywhite.com
